Whenever Lexden need to access an account and we do not know the password, we will reset the password to
If your normal password does not work, always try the password above.
You should change this default password immediately you are logged in to a password of your own choosing.
To change your Windows password, do the following.
Press the Ctrl Alt and Del keys together. The following screen appears.
Choose Change a password.
Type your existing password in the Old Password space and your new chosen password in the next two boxes.
Then press enter or the arrow to the right of the Confirm password field.